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Z-scores represent a crucial role in Lean Six Sigma by providing a normalized measure of how far a data point departs from the mean. Essentially, they transform raw data into comparable units, allowing for effective analysis and problem-solving. A positive Z-score indicates a value above the mean, while a negative Z-score reveals a value below the

The Initiate phase of a Lean Six Sigma project establishes the groundwork for success. In this case study, we investigate how a manufacturing company leveraged the Define phase to isolate inefficiencies in their production process. A cross-functional team was assembled consisting of representatives from various departments, including operations, q